What cruise ships are doing that restaurants should do more of

Join Susan Tung, your host from Table 13, as she shares her memorable experiences and vital lessons learned from a nine-day Caribbean cruise. From the operational excellence of cruise hospitality to the minor inconsistencies faced, Susan draws parallels with running a restaurant. She provides insights on maintaining customer service, the importance of staff training, and building loyalty within the hospitality industry. Tune in for valuable tips for restaurant owners and anyone interested in culinary entrepreneurship, as well as some personal stories of family bonding and adventure.